I recently signed a family member up for a Public Mobile account. I have to say I am quite impressed at what you can get with the ultra-discount mobile providers if you don’t have a lot of needs.

Essentially, the plan we selected is as follows:

  • $23/month (it is actually $25/month, but you automatically get a $2 discount if you automatically pay with a credit card)
  • 1GB of data (500MB is standard and you receive another 500MB for autopaying)
  • Unlimited calling Canada wide
  • Unlimited text and picture messaging
  • Voicemail and call display

What Are the Cons?

They are ultra discount for a reason, so there are a few things you should know about.

  1. Minimal Customer Service: There is a non-existent customer service. Not even a phone number to call. Information is available online and they utilize a forum to ask questions and other users answer them.
  2. 3G Data Speeds: The data is at 3G speeds and not LTE or 4G.
  3. Priority on a Tower: I’m not 100% on this, but it was described to me that if a specific cellular tower had a lot of customers trying to use it, then Telus/Bell/Koodo/Virgin customers would be prioritized higher than you would be. I’m guessing at a sporting event or festival this may be an issue. I haven’t heard of anyone experiencing this though.
  4. Add on data is expensive. For some reason just adding a GB of LTE data is $30. Seems pricy if you needed it. If you needed more data within a billing cycle, you can just switch plans as well and get pro-rated at the new plan data size.

What are the Pros?

  1. Great Coverage. Public Mobile is a division of Telus. So it is on the Telus/Bell network. So the coverage is great and works for rural users that would normally be with Telus/Bell.
  2. Cheap, cheap, cheap. Hard to beat the plans. They start as low as $10/month and go up to $60 (the latter actually includes 2GB of U.S. roaming data).
  3. Referral Discounts. If you refer other customers to sign up (and they use your referral code), you receive $1/month discount per customer while they stay on Public Mobile.
  4. Helping Discounts. If you help out by answering questions in the forums, you can earn up to $20 per billing period against your bill.

Am I Limited to 3G Towers?

No. From what I can see, you are only throttled to 3G speeds and you will still connect to any of their towers.