Update: Oct 1st 2020: I received a call back from The Mobile Shop after posting a message to them through their website. They verified this is a scam and were looking into it, but not sure if they could do anything about it. They clarified that they would never confirm identity details over the phone and you would need to physically go into their store to do so. And contrary to what the scammer will say on the phone, their stores are open.
On September 24th, 2020, I received a call from 1-647-258-5447. I’m suspicious this is a scam situation.
Basically, they said they were with “The Mobile Shop”, the mobile phone stores inside Superstore. They stated their physical stores are closed due to Covid and they are doing promotions over the phone.
It started out suspicious in that they said they could offer promotions for all the major Canadian carriers. They then asked me info about my situation.
- What carrier am I with?
- How much do I pay for my plan?
- How much data do I get with my plan?
- What are my voice minutes and texts allowed?
- What type of phone do I have?
- What model of phone do I have?
It was on this last question that I was really wondering what was going on. So I didn’t answer and asked him what the deal was. He said his name was Raj and he could offer me $45/month for 8GB of data and unlimited calling and texting within Canada. No contract and no new phone purchase required. Well this was too good to be true.
When I said this sounded too good, he then said they are affiliated with all the carriers to help carry out promotions. I asked him what I would need to do further on the phone call and he stated they would need to confirm my identity with 2 pieces of ID. Examples were a drivers license, credit card, or social insurance number! So the last sentence really surprised me. He also said they would need to send me a new SIM card in the mail, but I would keep my old number.
So I said this sounded suspect, he told me to call my carrier and speak to the BDM department. Business Development was what he said the first part was.
Anyhow, I did call my carrier just out of interest sake and they said that sounded very suspicious to them and they were not aware of any promotions that good with them.
If you have more information, please post a comment.